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Privacy Policy | TranscriptionMoz

TranscriptionMoz - Privacy Policy

This Privacy Policy describes how TranscriptionMoz collects, uses, and shares information collected through our www.TranscriptionMoz.com web site or when you communicate with our employees (the “Services”). By using the Services, you consent to our collection and use of your information as described in this Privacy Policy.

For transcription, Client agrees and understands that pricing is based on the number of speakers in an audio file or source. Client also agrees and understands that audio variables may increase the price. Client also agrees and understands that the level of turnaround time may or may not impact the cost. TranscriptionMoz guarantees a 98% accuracy rate or higher for properly recorded audio. Any Source Material should be clearly recorded in a controlled environment (preferably professionally) with one person either talking or interviewing one subject with minimal background noise interference and no media noise or defects. The format must be recorded digitally, on standard audio cassette, VHS, or DVD. Client understands that poor duplication procedures can lead to degradation of the original Source Material and could result in a higher price, depending on the degree of degradation. While TranscriptionMoz does its best to create the most accurate transcript possible regardless of the quality of audio, client should be aware that any audio that does not meet the previous criteria may impact the quality of the transcript and cause it to drop below the 98% accuracy rate. If for some reason, the client is not satisfied with his/her/its transcript and thinks it falls below the 98% accuracy rate and it was properly recorded audio, client has one full month to notify TranscriptionMoz so that it can examine the discrepancy.

Client acknowledges and understands that no transcript or translation is ever "perfect." Judgment calls must be made on punctuation, spellings, grammar, etc. Furthermore, often the spoken word consists of run-on sentences and other grammatically incorrect language. TranscriptionMoz does not correct grammar or proof-read transcribed material - it only transcribes what is on the Source Materials.

How we use the information we receive about you:

We may use the information collected for the following purposes:

  • To improve the content of our Services or develop new Services;
  • To administer and troubleshoot the Services;
  • To respond to your inquiries;
  • To administer sweepstakes and contests;
  • To notify you about updates to our Services or to send you information about your relationship or use of our Services;
  • To help prevent fraud and enforce the legal terms that govern your use of the Services; and
  • To perform functions as described at the time of the collection.

Comments Regarding this Privacy Policy

TranscriptionMoz welcomes your comments regarding this Privacy Policy. Please contact us by e-mail at info@TranscriptionMoz.com if you have any questions regarding this Privacy Policy.